Privacy Policy

Devspeak Pvt. Ltd. is a digital agency providing web design, web development, SEO, PPC, content marketing, social media marketing and email marketing services. We are the data controller responsible for your personal information collected through our website and service engagements.

Registered address: Noida, Uttar Pradesh, India
Contact email: contact@devspeak.in

We collect personal information in the following ways:

Information you provide directly:

• Name, email address, phone number and company name submitted via our contact form or enquiry process
• Project details, briefs and business information shared during client onboarding
• Correspondence and communications via email or other channels
• Newsletter subscription email addresses

Information collected automatically:

• IP address, browser type and version, operating system
• Pages visited, time spent on site, referral source and click behaviour (via Google Analytics)
• Cookie data — see Section 06 for full details

We use the personal information we collect for the following purposes:

• To respond to enquiries and communicate with prospective clients
• To deliver, manage and improve the services you have engaged us for
• To send project updates, reports and invoices to active clients
• To send our newsletter and marketing communications (only to those who have opted in)
• To analyse website usage and improve the performance and content of devspeak.in
• To comply with legal obligations and resolve disputes

We process your personal data on the following legal grounds:

• Contractual necessity: Processing required to deliver the services you have engaged us for
• Legitimate interests: Processing required for our business operations and to respond to enquiries, where not overridden by your rights
• Consent: Where you have explicitly opted in — for example, to receive our newsletter
• Legal obligation: Where we are required by applicable Indian law to process or retain data

We do not sell, rent or trade your personal information. We may share your data with trusted third-party service providers who assist us in operating our business, strictly on a need-to-know basis and subject to confidentiality obligations:

• Google Analytics: For website analytics and usage reporting (anonymised data)
• Email service providers: For sending project communications and newsletters (e.g. Mailchimp, Brevo)
• Hosting providers: Hostinger and associated infrastructure providers
• Payment processors: For processing invoices (e.g. Razorpay, bank transfer)

We may also disclose your information where required by law, court order, or government authority.

Our website uses cookies — small text files stored on your browser — to improve functionality and analyse usage. We use the following types of cookies:

• Essential cookies: Required for the website to function correctly (e.g. session cookies, security tokens). These cannot be disabled.
• Analytics cookies: Google Analytics cookies that help us understand how visitors use our site (page views, time on site, referral sources). Data is anonymised.
• Preference cookies: Store your settings and preferences to improve your experience on return visits.

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy:

• Enquiry data (non-client): up to 12 months from last contact
• Client project data: retained for the duration of the engagement plus up to 3 years for legal and accounting purposes
• Newsletter subscriber data: until you unsubscribe
• Website analytics data: as per Google Analytics retention settings (up to 26 months)

When data is no longer required, we securely delete or anonymise it.

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data, subject to legal obligations
• Right to restrict processing: Request that we limit how we use your data in certain circumstances
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting prior processing
• Right to object: Object to processing based on legitimate interests for reasons specific to your situation

To exercise any of these rights, please contact us at contact@devspeak.in. We will respond within 30 days.

We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, or disclosure, including:

• SSL/TLS encryption on all data transmitted through our website
• Secure hosting infrastructure with regular security updates
• Access controls limiting who can access personal data internally
• Regular review of our data security practices

Our website may contain links to third-party websites, including our clients' sites and social media platforms. This Privacy Policy applies only to devspeak.in. We are not responsible for the privacy practices of third-party websites and encourage you to review their respective privacy policies before providing any personal information.

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us immediately at contact@devspeak.in and we will promptly delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. The updated policy will be published on this page with a revised "last updated" date. We encourage you to review this page periodically. For significant changes, we will notify active clients by email.

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

• Email: contact@devspeak.in
• Address: Noida, Uttar Pradesh, India
• Website: devspeak.in